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Shop in shop
The shop in shop model can be imagined such that the state operates the infrastructure for a service through which other providers (or the state itself) sell other services. The reverse variant is also possible, in which the state rents space in an existing private store. In both versions, the service model is likely to become more attractive as the space used by the administration to deliver services is reduced due to digit-ization.
One-stop stores
Mongolia
Mongolia is one of the least populated countries in the world. In order to improve the quality of services in remote areas, starting in 2007, “one-stop stores” were set up by the government as a shop-in-shop concept. Notary offices and banks can also rent space, often resulting in comprehensive service centers.
20.02.2025

Shop in shop
The shop in shop model can be imagined such that the state operates the infrastructure for a service through which other providers (or the state itself) sell other services. The reverse variant is also possible, in which the state rents space in an existing private store. In both versions, the service model is likely to become more attractive as the space used by the administration to deliver services is reduced due to digit-ization.
Post offices in stores
Scotland
Online retail’s rising impact has compelled stores in diverse Scottish islands to creatively diversify their offerings in order to withstand the competition. This is important for local communities, especially the elderly. It is now quite common for stores to house a post office, among other government offerings.
https://abdn.elsevierpure.com/en/publications/local-shops-vs-online-retailers-competition-or-synergy
20.02.2025

Shop in shop
The shop in shop model can be imagined such that the state operates the infrastructure for a service through which other providers (or the state itself) sell other services. The reverse variant is also possible, in which the state rents space in an existing private store. In both versions, the service model is likely to become more attractive as the space used by the administration to deliver services is reduced due to digit-ization.
Post Coffee in Fujian
China
In many countries, post offices are also used as points of sale for retail products, often offered by compa-nies that rent space from the government. China Post has been taking a more direct approach since the spring of 2022 in Xiamen, Fujian Province, by offering “Post Coffee” on its premises. According to the national newspaper China Daily, the goal is to turn the original “office” into an experience space.
20.02.2025

Sensor as a service
With the sensor as a service model, the state uses sensors to create a benefit for private individuals and the public through the information obtained. It makes little sense for sensors to be installed solely for this purpose because it is more economical and effective if multiple uses are intended.
Parking in Tržič
Slovenia
To simplify car parking and make the best use of parking spaces during the World Ski Championships, the Slovenian municipality of Tržič replaced the old ground parking sensor system with a new camera system from Telecom Slovenije. The cameras feed into a computer vision algorithm that detects vacant spaces and informs the guidance system accordingly.
20.02.2025

Sensor as a service
With the sensor as a service model, the state uses sensors to create a benefit for private individuals and the public through the information obtained. It makes little sense for sensors to be installed solely for this purpose because it is more economical and effective if multiple uses are intended.
Earthquake early warning system
Canada
Canada is in the process of establishing a national earthquake early warning system. A central element of this system is seismic sensors that can detect even weak signs of an earthquake. The sensors transmit the detected information to a data center, where the epicenter, magnitude, and affected regions of the earthquake are calculated. An alarm is triggered in the affected region via this system.
20.02.2025
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